Privacy & Data Protection
Last Updated: January 2025

tkok Privacy Policy

Your privacy is not an afterthought at tkok — it is built into how the platform works. This Privacy Policy explains exactly what personal data tkok collects, why tkok collects it, how it is used, and what rights you have over your own information.

End-to-End Encrypted
All data in transit and at rest
Never Sold
Your data is not for sale
You Stay in Control
Access, edit, or delete anytime
Minimal Collection
Only what is necessary

01 Overview

This Privacy Policy applies to all services provided by tkok, including the tkok website at tkok.io, the tkok mobile app for Android and iOS, and all games and features available on the tkok platform. When you register an account on tkok, make a deposit, play a game, or contact tkok support, you are sharing information with tkok. This policy explains what happens to that information.

tkok takes data privacy seriously. The platform is built on the principle that your personal data belongs to you — tkok collects only what is necessary to operate the service, uses it only for the purposes described in this policy, and does not sell it to anyone. If you have questions about how tkok handles your data, you can reach the tkok privacy team at any time at [email protected].

Scope: This Privacy Policy covers all personal data collected by tkok in connection with your use of tkok.io and the tkok app. It does not cover third-party websites or services that may be linked from tkok pages.

02 What We Collect

tkok collects personal data in several categories depending on how you interact with the platform. The following table summarises the types of data tkok may collect:

Data Category Examples Purpose
Identity Data Full name, date of birth, gender Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Payment Data bKash or Nagad account number, transaction IDs Processing deposits and withdrawals
Verification Data Government-issued ID, selfie for identity check KYC compliance and fraud prevention
Technical Data IP address, device type, browser, OS version Security monitoring and platform optimisation
Usage Data Games played, session duration, bet history Responsible gaming tools and service improvement
Communication Data Support chat logs, email correspondence Resolving queries and improving support quality

tkok does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Collect It

tkok collects your personal data through the following channels:

  • Direct interactions: When you register a tkok account, complete identity verification, make a deposit or withdrawal, contact tkok support, or respond to a tkok promotion, you provide data directly to tkok.
  • Automated technologies: When you visit tkok.io or use the tkok app, tkok automatically collects technical data including your IP address, device identifiers, browser type, and session activity through cookies and similar tracking technologies.
  • Payment processors: When you transact via bKash or Nagad, tkok receives confirmation data from those payment providers to verify and record your transaction. tkok does not store your full bKash or Nagad PIN or password.
  • Third-party verification services: When tkok conducts identity verification, data may be cross-referenced with third-party KYC providers to confirm the authenticity of the documents you submit.

tkok never purchases personal data from data brokers or third-party marketing lists. Every piece of data tkok holds about you comes from your direct interaction with the tkok platform or from the technical operation of the service.

04 How We Use Your Data

tkok uses your personal data only for the purposes listed below. tkok does not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account management: To create, maintain, and secure your tkok account, including verifying your identity and age at registration and during ongoing account reviews.
  • Payment processing: To process your deposits and withdrawals via bKash and Nagad, and to maintain accurate records of all financial transactions on your tkok account.
  • Game delivery: To provide access to all tkok games including Golden Leopard, Live Casino, All-Star Fishing, Super Keno, Hi-Lo, Fortune Bingo, and Boat of Fortune, and to record game outcomes and bet history accurately.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of tkok's support service based on interaction history.
  • Responsible gaming: To monitor your gameplay patterns and apply responsible gaming tools such as deposit limits, session reminders, and self-exclusion where appropriate or requested.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised access to tkok accounts.
  • Legal compliance: To meet tkok's obligations under applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Service improvement: To analyse usage patterns on tkok.io and the tkok app in order to improve platform performance, game selection, and user experience.
  • Marketing communications: To send you information about tkok promotions and bonuses, where you have opted in to receive such communications. You can opt out at any time by contacting [email protected].

06 Data Sharing

tkok does not sell your personal data. tkok does not share your personal data with third parties for their own marketing purposes. tkok may share your data only in the following limited circumstances:

  • Payment processors: tkok shares necessary transaction data with bKash and Nagad to process your deposits and withdrawals. These providers are bound by their own privacy obligations and are not permitted to use your data for any other purpose.
  • Identity verification providers: When tkok conducts KYC checks, your identity documents may be shared with a third-party verification service. These providers process data solely on tkok's instructions.
  • Regulatory and law enforcement authorities: tkok may disclose your data to relevant authorities where required by law, court order, or regulatory obligation. tkok will notify you of such disclosures where legally permitted to do so.
  • Responsible gaming organisations: If you request self-exclusion or if tkok identifies a responsible gaming concern, limited data may be shared with relevant support organisations to facilitate the assistance you need.

All third parties with whom tkok shares data are required to handle it securely and in accordance with applicable data protection standards. tkok does not transfer your personal data outside of its operating jurisdiction without appropriate safeguards in place.

07 Data Retention

tkok retains your personal data for as long as your tkok account is active and for a period after account closure as required by applicable law and regulatory obligations. The general retention periods tkok applies are as follows:

  • Account and identity data: Retained for the duration of your tkok account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of five years from the date of each transaction.
  • Support communications: Retained for two years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal matter.
  • Technical and usage data: Retained in aggregated or anonymised form for platform analytics. Individual-level technical data is typically retained for up to 12 months.

When your data is no longer required for the purposes for which it was collected, tkok will securely delete or anonymise it. You may request early deletion of your data subject to tkok's legal retention obligations — see the Your Rights section below.

08 Data Security

tkok implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and tkok.io or the tkok app.
  • Encryption of sensitive data at rest, including payment information and identity documents.
  • Access controls that restrict tkok staff access to personal data on a strict need-to-know basis.
  • Regular security audits and penetration testing of the tkok platform.
  • Two-factor authentication available to all tkok account holders.
  • Automated monitoring for suspicious login activity and unusual account behaviour.

While tkok takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your tkok account has been compromised, contact tkok support immediately at [email protected].

09 Cookies

tkok uses cookies and similar technologies on tkok.io and in the tkok app to make the platform work correctly and to improve your experience. The types of cookies tkok uses are:

  • Essential cookies: Required for the tkok platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences on tkok, such as your language setting and display options, so you do not have to reset them each time you visit.
  • Analytics cookies: Help tkok understand how players use tkok.io and the tkok app — which pages are visited most, where players encounter issues, and how the platform can be improved. This data is collected in aggregated form and does not identify you personally.
  • Marketing cookies: Used only where you have given consent, to show you relevant tkok promotions. You can withdraw consent for marketing cookies at any time through your browser settings or by contacting [email protected].

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of tkok.io and the tkok app.

10 Your Rights

As a tkok player, you have the following rights over your personal data. To exercise any of these rights, contact tkok at [email protected]. tkok will respond to all data rights requests within 30 days.

Right of Access

Request a copy of all personal data tkok holds about you.

Right to Rectification

Ask tkok to correct any inaccurate or incomplete data on your account.

Right to Erasure

Request deletion of your data where tkok no longer has a legal basis to retain it.

Right to Restriction

Ask tkok to limit how your data is processed while a dispute is being resolved.

Right to Portability

Receive your data in a structured, machine-readable format for transfer elsewhere.

Right to Object

Object to tkok processing your data for marketing or legitimate interest purposes.

11 Children's Privacy

tkok is strictly an 18+ platform. tkok does not knowingly collect personal data from anyone under the age of 18. If tkok discovers that a player under 18 has registered an account, that account will be immediately closed, all data will be deleted, and any deposits will be returned.

If you believe that a minor has registered on tkok, please contact tkok immediately at [email protected] so the matter can be investigated and resolved without delay.

12 Policy Changes

tkok may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or tkok's data practices. When material changes are made, tkok will publish the updated policy on tkok.io with a revised "Last Updated" date and will notify registered players via email or an in-platform notification where the changes are significant.

Your continued use of tkok after the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you may close your tkok account by contacting [email protected].

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern related to tkok, please contact the tkok privacy team. All privacy-related requests are handled with priority and confidentiality.

Privacy Enquiries
Response Time
Within 30 days

How tkok Protects You

Privacy at tkok is not just a policy document — it is reflected in every technical and operational decision the platform makes.

Full Encryption

Every piece of data you share with tkok — from your registration details to your payment information — is encrypted in transit using TLS and encrypted at rest. Nobody outside of tkok's authorised systems can read your data.

Zero Data Sales

tkok does not sell your personal data to advertisers, data brokers, or any third party. Your information is used only to operate your tkok account and improve the tkok platform — nothing else.

You Control Your Data

tkok gives you full rights over your personal data — access it, correct it, download it, or request deletion. Submit a request to [email protected] and tkok will respond within 30 days, no questions asked.

Minimal Data Collection

tkok collects only the data that is genuinely necessary to run your account, process your payments, and keep the platform secure. If tkok does not need it, tkok does not collect it.

Strict Access Controls

Access to your personal data within tkok is restricted to staff who genuinely need it to do their job. All internal access is logged and audited. Your data is not visible to the whole tkok team.

Regular Security Audits

tkok conducts regular security audits and penetration tests on its platform to identify and fix vulnerabilities before they can be exploited. Your data security is an ongoing commitment, not a one-time setup.

Your Data Is Safe — Now Enjoy the Games

Register your tkok account today. Deposit via bKash or Nagad, play Golden Leopard, Live Casino, All-Star Fishing, and more — all on a platform that takes your privacy as seriously as your winnings.

18+ only. Please play responsibly. Responsible Gaming  |  Terms and Conditions